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Zotaki Platform · Multi-PropertyCentral & Multi-Property
Run every property from one login. Switch hotels without signing out, book a guest into any of them from one screen, push rates and policies across the group, and see one consolidated position alongside each property's own numbers.
Why this matters
Five WhatsApp messages every morning is not a reporting system
The owner of a small group usually finds out how the group did by asking each manager, one at a time, and adding it up. By the time the picture is complete it is midday, the numbers do not agree on definitions, and nobody can compare this Tuesday to last Tuesday.
Meanwhile a guest calls the Goa property, which is full, and puts the phone down — because the person who answered had no way to see that Pune had eleven rooms free that night.
- Occupancy compiled by hand every morning
- Each property calculating ADR slightly differently
- Bookings lost because nobody could see the sister property
- A regular guest treated as a stranger at the next hotel
One account
Properties stay independent. You stop being blind.
Each hotel runs its own front desk, rates, outlets and books exactly as it would alone. What changes is that you can see across them, and move between them, without signing out.
Switch in one click
Move between properties from a dropdown. No second password, no second browser tab, no separate installation.
Central reservations
Check availability across the group and book into any property from one screen — a full hotel refers rather than refuses.
One consolidated position
Group occupancy, ADR, RevPAR and revenue, with every property visible beside it. No compiling, no spreadsheet.
Rates pushed group-wide
Set a season, a policy or a corporate rate once and apply it to the properties you choose. Override locally where it does not fit.
Shared guest history
A guest from Goa is recognised in Bengaluru, with preferences and loyalty status intact.
Roles per property
A regional manager approves at all five; a receptionist covering a shift elsewhere gets front desk rights only, at that property only.
Central reservations
Stop losing a booking because one hotel is full
Whoever picks up the phone — at the property, or at a central desk — sees availability everywhere. A guest who wanted Goa in December can be offered your Pune property, or the same property three nights later, before they hang up and open an OTA app.
- Availability across every property on one screen
- Book into any property without switching first
- Move a booking between properties when plans change
- Group enquiries split across two hotels when one cannot hold them
Goa is full on the fourteenth. The guest gets offered Pune before they put the phone down.
Run your own numbers
What does compiling the group position cost you?
Somebody at every property pulls their numbers, and somebody at the centre stitches them together. It is invisible work, it happens every single day, and it produces a figure that is already hours old.
Cost of compiling, per year
₹3,90,000
spent producing a number the system could show you live.
- Time spent a day, across the group
- 2h 5m
- Hours a month
- 54 hours
- Cost a month
- ₹32,500
- Hours a year
- 650 hours
The money matters less than the timing. A consolidated position you can see at 9am changes what you do that day; one you assemble by noon tomorrow only tells you what already happened.
Across the group
The parts that get harder with every property you add
Books per property, view across
Each hotel keeps its own books and its own GSTIN where it has one, with consolidated figures on top.
One corporate agreement
A company negotiates once and it applies everywhere, with a single city ledger instead of five separate chases.
OTA connections, one admin
Each property keeps its own listings — that is how OTAs work — but you administer them from one account.
Book any property from any site
Each property's booking engine can show the group, so a sold-out date offers an alternative instead of nothing.
Purchasing and stores
Compare what each property pays for the same item, and see stock across locations before you reorder.
Outlets group-wide
Every restaurant, bar and coffee shop reporting into one F&B figure while each keeps its own menu and stations.
One operating standard
The same room statuses, checklists and inspection rules everywhere, so a report means the same thing at every property.
Compare like with like
Same definitions of occupancy, ADR and RevPAR across the group — which is the only way a comparison is worth making.
Adding the sixth property
A configuration step, not a new installation. Copy an existing property's setup and adjust what differs.
Who this is for
Groups of two upward
Small regional groups
Three to ten properties under one owner, where nobody has a corporate office and the owner is still the one asking for numbers.
Mixed portfolios
A city hotel, a resort and a homestay behave nothing alike — each keeps its own setup while reporting into the same total.
Management companies
Running properties on behalf of different owners, where each owner sees their property and you see everything.
Worth saying plainly
Three things to be realistic about
Comparison needs consistent setup
If one property calls it Deluxe and another calls the same room Superior, your group report is fiction. Agreeing room types and rate plans across the group is the real work, and it is worth doing once.
Central reservations needs a habit
The software will show Pune has rooms. Somebody still has to offer it. Properties that treat a referral as a loss rather than a group win never get the benefit.
It does not centralise judgement
A group view tells you Hyderabad is at 44%. It does not tell you whether that is a pricing problem, a location problem or a manager problem. That still needs you.
Frequently asked questions
Do I need a separate login for each property?
No. One login covers every property you are permitted to see, and switching takes a click without signing out. A property manager sees only theirs; an owner sees all.
Can I take a booking for another property?
Yes. Central reservations shows availability across the group and books into any property from one screen, so a full hotel refers rather than loses the guest.
Does each property keep its own rates and policies?
Yes — its own room types, tariffs, taxes, cancellation policy and outlets. Group-level rates can be pushed to several properties at once and overridden locally.
Is guest history shared across properties?
Yes, where you allow it. A guest from your Goa resort is recognised at your Bengaluru hotel with preferences and loyalty status intact.
Can I compare properties against each other?
Yes. Occupancy, ADR, RevPAR and revenue side by side with a consolidated total, so you see which property is dragging the month before it ends.
How is accounting handled across the group?
Each property keeps its own books and GSTIN where it has one, with consolidated figures on top. Inter-property transfers and shared corporate accounts are tracked.
Can staff work at more than one property?
Yes — a user can hold a different role at each, so a regional manager approves everywhere while a receptionist covering a shift gets front desk rights at that property only.
Does each property need its own channel manager setup?
Each has its own OTA listings, since that is how the OTAs work, but they are administered from the same account rather than separate logins per hotel.
Can corporate clients be shared across properties?
Yes. One negotiated agreement covering every property, with a consolidated city ledger rather than a separate chase per hotel.
How many properties can it handle?
There is no fixed limit — the model suits two properties or a growing regional group. Adding one is a configuration step, not a new installation.
See your group on one screen
Thirty minutes. Tell us your properties and room counts and we will set them up, then show you the consolidated position, a cross-property booking and a guest recognised at a hotel they have never stayed in.