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Product features
What does Zotaki include?
Zotaki covers the whole property, not just the front desk — reservations, rooms, housekeeping, food and beverage, banquets, stores, distribution and accounts, in one cloud platform with unlimited users on every plan.
Explore by area
Modules, grouped by what they do for you
Every module below is part of the Zotaki platform. What you switch on depends on your property — a fifteen-room guest house runs a fraction of this; a resort with banquets runs most of it.
🏨 Rooms & guests
Front Desk & Reservations
Colour-coded room rack, one-click check-in, walk-ins, group blocks, room moves, folio splits and instant GST invoices.
EXPLORE →
Guest Self Check-In
Pre-arrival link by WhatsApp, SMS or email, or a QR at the counter. OTP-verified, booking auto-fetched, details and ID captured for every pax.
EXPLORE →
Housekeeping
Live room status, floor-wise task assignment, cleaning checklists, supervisor inspection and maintenance blocks — updated from any phone.
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Guest CRM & Loyalty
Unified guest profiles, stay and spend history, membership tiers, points, WhatsApp campaigns and post-stay feedback.
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Central & Multi-Property
One login across every property, central reservations, group-wide rates, consolidated reporting and role-based access.
EXPLORE →🌐 Selling & distribution
Booking Engine
Commission-free direct bookings on your own domain, with packages, promo codes and Razorpay payments settling to your own bank account.
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Hotel Website
A complete website on your own domain — every page a hotel needs, rooms and rates read live from your PMS, booking engine built in.
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Channel Manager
Two-way OTA sync, bulk rate updates, stop-sell, inventory buffers for direct sales and net-of-commission channel reporting.
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Food Delivery Website
Your own ordering site — customers pick items, choose pickup or delivery, and pay by cash or Razorpay. No aggregator commission.
EXPLORE →🍽 Food & beverage
Restaurant POS
Dine-in, takeaway and room service with station-wise KOT, table plan, captain app, kitchen display and one-tap folio posting.
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Banquet Management
A dedicated module — slot-wise hall calendar, priced inclusions for DJ and decor, per-plate menu packages, and a menu selection link for clients.
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In-Room Dining QR
Guests scan a QR in the room, order from a live menu on their own phone, and the charge posts straight to their folio.
EXPLORE →Table QR Ordering
Guests scan at the table, order from their phone, then charge the bill to their room or pay there by any mode.
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Captain App
Servers take orders at the table on a phone. The KOT reaches the kitchen before they turn around.
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Kitchen Display System
Screens instead of KOT slips — station-wise tickets with live timers, colour that ages, one-tap bump and all-day counts.
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Material & Store Management
Requisition, approval, purchase order, GRN, vendor rate history, department issues and recipe-linked consumption.
EXPLORE →📊 Money & compliance
Hotel Accounting
Receivables, payables, city ledger, night audit, shift reconciliation, trial balance, P&L and balance sheet from live data.
EXPLORE →The detail behind the modules
Capabilities included across the platform
Reservations & front office
- Central reservation with confirmed, tentative and waitlist states
- Arrivals, departures, walk-ins and no-show handling
- Group and corporate room blocks with master folios
- Room moves and stay extensions by drag on the rack
- Guest ID capture and registration cards
- Repeat-guest recognition with preferences
Rates & revenue
- Season, weekend and special-date rate plans
- EP, CP, MAP and AP meal plans with inclusions
- Corporate and travel agent contracted rates
- Approval-controlled manual discounts
- Occupancy, ADR and RevPAR reporting
- Segment-wise and source-wise revenue analysis
Billing & settlement
- Slab-wise GST on tariff, F&B and banquets
- Folio splits and charge routing to company windows
- Cash, card, UPI, bank transfer and city ledger
- Advance adjustment and refund handling
- e-Bill delivery on SMS and WhatsApp
- Credit and debit notes against original invoices
Operations & control
- Unlimited users with role-based permissions
- Full user activity log with before-and-after values
- Shift open, close and cash reconciliation
- Automated night audit and manager's flash report
- Out-of-order blocks and maintenance work orders
- Multi-property roll-up for groups
Add-on modules
Available on top of your plan
These are priced separately because not every property needs them. Request a quote for your outlet or property count.
Kitchen Display System
Table QR Ordering
Ordering Apps (iOS & Android)
Delivery Boy App
Zomato Integration
Swiggy Integration
Production Management
Captain Ordering App
Which of these does your property actually need?
Tell us your property type and room count, and we will show you the modules that matter — not the whole catalogue.