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Six feature-based plans • Unlimited PMS rooms • Optional OTA Connect
Six plans. One refreshingly simple model.
Choose hotel software by the features you need—not by your number of rooms. One transparent PMS subscription per property, with unlimited authorised users, and your own direct-booking engine from Zotaki Reach onward.
Pricing model · at a glance
Zotaki PMS pricing
Manage rooms, grow direct bookings, optimise revenue or run a restaurant—all with unlimited PMS rooms and users at one licensed property.
Essential reservations, front desk, billing and web-based housekeeping.
Was ₹11,50030% Off
₹7,999/year
+ 18% GST · 1 property · ₹22/day
or ₹19,199 for 3 years
Choose Desk →Digital guest experience and direct bookings: mobile housekeeping, QR check-in and your own booking engine.
Was ₹18,50030% Off
₹12,999/year
+ 18% GST · 1 property · ₹36/day
or ₹31,199 for 3 years
Choose Reach →For hotels focused on room revenue, promotions and guest engagement—without requiring a restaurant.
Was ₹28,50030% Off
₹19,999/year
+ 18% GST · 1 property · ₹55/day
or ₹47,999 for 3 years
Choose Expand →For hotels with an in-house restaurant: tables, billing, kitchen tickets and room-service orders.
Was ₹28,50030% Off
₹19,999/year
+ 18% GST · 1 property · ₹55/day
or ₹47,999 for 3 years
Choose Serve →Both growth paths together, plus banquet, purchasing, inventory, accounting and QR ordering.
Was ₹43,00030% Off
₹29,999/year
+ 18% GST · 1 property · ₹82/day
or ₹71,999 for 3 years
Choose Complete →Complete hotel business operations plus a full hotel website and direct restaurant food commerce.
Was ₹64,50030% Off
₹44,999/year
+ 18% GST · 1 property · ₹123/day
or ₹1,07,999 for 3 years
Choose Command →Expand unlocks room revenue and guest communication tools. Serve unlocks restaurant POS. Complete brings both paths together.
*Prices exclude GST and cover one physical property. 3-year offers are prepaid license fees. OTA connectivity is billed separately by room slab. The in-house Booking Engine is independent of the Channel Manager. Restaurant website, food aggregator integrations and other advanced capabilities may involve external partner fees. *WhatsApp quotas shown are included message counts; additional messages are available as usage-based top-up credits. The Command-only WhatsApp integration with your own brand display name is distinct from Zotaki-branded transactional messaging and may require Meta approval and provider fees.
Every feature, clearly explained
Review every feature across Desk, Reach, Expand, Serve, Complete and Command. Expand and Serve are alternative ₹19,999 packages; Complete combines both.
Swipe the table horizontally to view all six plans; use the filters to focus on a feature group.
| Features & modules | Desk | ReachMost popular | Expand | Serve | Complete | Command |
|---|---|---|---|---|---|---|
| Hotel PMS & Reservations | ||||||
| Unlimited rooms | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited users | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited reservations & invoices | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Reservation calendar | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Walk-in & advance reservations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Quick check-in / check-out | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Group booking management | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Room categories & rate plans | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Room shifting & stay extension | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Guest profiles & stay history | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Guest folios / split billing | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| GST invoice & settlements | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Night audit & day closing | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| User permissions & activity logs | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Day-use room bookings | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Flexible checkout policy | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Fixed checkout policy | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Live room availability tracking | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Auto-generated booking voucher | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Housekeeping & Guest Check-in | ||||||
| Housekeeping / room status | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Housekeeping Android App for staff | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Guest Self Check-in (QR / Secure Link) | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Online Bookings & Guest Communication | ||||||
| OTA Channel Manager integration | — | ✓Add-on · Room slab pricing | ✓Add-on · Room slab pricing | ✓Add-on · Room slab pricing | ✓Add-on · Room slab pricing | ✓Add-on · Room slab pricing |
| Direct Booking Engine | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| 0% Zotaki booking commission | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Website booking widget | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Hotel branded booking website / standard page | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking confirmation on emails | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Transactional WhatsApp (Display Name: Zotaki) | — | ✓2,000 WhatsApp | ✓3,000 WhatsApp | ✓3,000 WhatsApp | ✓4,000 WhatsApp | ✓5,000 WhatsApp |
| Promo codes / booking offers | — | — | ✓ | — | ✓ | ✓ |
| Automated Guest Reminders | — | — | ✓ | — | ✓ | ✓ |
| Guest feedback & review requests | — | — | ✓ | — | ✓ | ✓ |
| Automated payment due alerts | — | — | ✓ | — | ✓ | ✓ |
| Seasonal & weekend rate settings | — | — | ✓ | — | ✓ | ✓ |
| Promotional & channel-specific rates | — | — | ✓ | — | ✓ | ✓ |
| Restaurant POS & Online Food Ordering | ||||||
| Restaurant POS billing | — | — | — | ✓ | ✓ | ✓ |
| Dine-in / takeaway / room service | — | — | — | ✓ | ✓ | ✓ |
| KOT / kitchen print | — | — | — | ✓ | ✓ | ✓ |
| Table management | — | — | — | ✓ | ✓ | ✓ |
| Post restaurant bills to room folio | — | — | — | ✓ | ✓ | ✓ |
| Table QR Ordering | — | — | — | — | ✓ | ✓ |
| Room QR Ordering | — | — | — | — | ✓ | ✓ |
| Kitchen Display System | — | — | — | — | ✓ | ✓ |
| Captain ordering app | — | — | — | — | ✓ | ✓ |
| Multiple F&B outlet management | — | — | — | — | ✓ | ✓ |
| POS recipe consumption | — | — | — | — | ✓ | ✓ |
| Zomato & Swiggy Order Integration | — | — | — | — | ✓ | ✓ |
| Restaurant Food Ordering Website | — | — | — | — | — | ✓ |
| Online takeaway / delivery orders to POS | — | — | — | — | — | ✓ |
| Complete Hotel Website | — | — | — | — | — | ✓ |
| Membership & Loyalty Points | — | — | — | — | — | ✓ |
| PhonePe Machine Integration | — | — | — | — | — | ✓ |
| Promotion Engine | — | — | — | — | — | ✓ |
| Integration with One WhatsApp Platform (Your Brand Name Display) | — | — | — | — | — | ✓ |
| Banquet, Inventory & Accounting | ||||||
| Expense Management | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| City ledger / company credit | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Banquet / event reservations | — | — | — | — | ✓ | ✓ |
| Banquet billing & packages | — | — | — | — | ✓ | ✓ |
| Digital Banquet Menu selection for Guests | — | — | — | — | ✓ | ✓ |
| Purchase & Purchase orders | — | — | — | — | ✓ | ✓ |
| Stores & inventory management | — | — | — | — | ✓ | ✓ |
| Stock issue, transfer & requisition | — | — | — | — | ✓ | ✓ |
| Supplier accounts & payables | — | — | — | — | ✓ | ✓ |
| Financial Accounting (Ledgers & Journal Entries) | — | — | — | — | ✓ | ✓ |
| Profit and loss statement | — | — | — | — | ✓ | ✓ |
| Balance sheet report | — | — | — | — | ✓ | ✓ |
| Tax reports | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Payments & Integrations | ||||||
| Online Payment Gateway Integration (Razorpay) | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| PhonePe UPI payment integration | — | — | — | ✓ | ✓ | ✓ |
| Mobile Apps, Dashboards & Reports | ||||||
| Business Reports | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Owner / manager dashboard | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Owner Mobile App (Android) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Manager Mobile App (Android) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Front Desk Mobile App (Android) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Training & Customer Support | ||||||
| Online onboarding & training | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Unlimited Customer Support | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Expand and Serve are two separate plans at the same subscription price.
Transactional WhatsApp messages, including e-Bills, are available from Reach upward within the allotment listed for each plan. Desk does not include WhatsApp messaging; booking confirmations are sent by email on every plan. Additional messages are available as usage-based top-up credits.
Optional third-party connectivity
Available with every Zotaki PMS plan, including Desk. Your unlimited-room PMS subscription stays separate from the third-party Channel Manager service, priced by room slab.
No forced annual commitment. Choose quarterly or annual prepaid connectivity.
| Room slab | Quarterly | Annual |
|---|---|---|
| 1–10 rooms | ₹3,200 + 18% GST | ₹12,000 + 18% GST |
| 11–30 rooms | ₹4,400 + 18% GST | ₹16,800 + 18% GST |
| 31–50 rooms | ₹5,600 + 18% GST | ₹21,600 + 18% GST |
| 51+ rooms | ₹6,800 + 18% GST | ₹26,400 + 18% GST |
All prices + 18% GST. Quarterly = 3 months, annual = 12 months. Slab 51+ has no further room-count surcharge under current vendor terms.
Keep room availability and rates aligned across connected booking platforms via the third-party Channel Manager.
Starting ₹3,200 / quarter + 18% GST
Your Zotaki direct-booking engine works separately, even without OTA Connect. Supported channels and sync capabilities are subject to the provider's connectivity list.
Expand when you need more
Add-on charges apply only when your plan does not already include the feature. If it is part of your plan, there is no extra charge.
₹10,000 ₹6,999 +18% GST
Restaurant billing, KOT, table management and charges posted straight to the guest's room.
Charged on Desk and Reach · included in Serve, Complete and Command
₹5,710 ₹4,000 +18% GST
Attendants see their own rooms on an Android phone and mark each one clean in a tap.
Charged on Desk · included in Reach and above
₹5,710 ₹4,000 +18% GST
Guests register on their own phone through a secure link or a QR at the desk, with OTP and ID upload.
Charged on Desk · included in Reach and above
₹11,430 ₹8,000 +18% GST
Commission-free bookings on your own website, with live rates, availability and online payment.
Charged on Desk · included in Reach and above
₹21,430 ₹15,000 +18% GST
A full hotel website on your own domain, with the Zotaki booking engine built in.
Charged on Desk to Complete · included in Command
Requires Restaurant POS
₹7,140 ₹5,000 +18% GST
Guests scan a QR in the room to order room service, billed straight to their folio.
Charged on Desk to Serve · included in Complete and Command
₹4,290 ₹3,000 +18% GST
Zomato and Swiggy orders flow into the Zotaki POS and the right kitchen station. Partner charges may apply.
Charged on Desk to Serve · included in Complete and Command
₹21,430 ₹15,000 +18% GST
Your own takeaway and delivery ordering site, with orders sent straight to the kitchen and no aggregator commission.
Charged on Desk to Complete · included in Command
₹7,140 ₹5,000 +18% GST
Ledgers, vouchers and sales summaries sent from Zotaki to Tally, so your CA never re-keys a month.
Available on every plan
₹7,140 ₹5,000 +18% GST
Pine Labs card machine linked to billing; card and UPI payments mark the bill paid.
One-time cost · available on every plan
₹4,290 ₹3,000 +18% GST
PhonePe card machine linked to billing; card and UPI payments mark the bill paid.
One-time cost · charged on Desk to Complete · included in Command
Display name: Zotaki
₹1,290 ₹900 +18% GST
Top up beyond your plan's WhatsApp messages, for transactional and OTP messages such as e-bills and check-in links.
Transactional & OTP messages
BotBeeYour Brand Name Display on WhatsApp
₹7,140 ₹5,000 +18% GST
Requires BotBee's Scale plan, currently ₹1,599 + GST a month, or ₹799 + GST a month billed yearly. See BotBee pricing.
One-time cost · charged on Desk to Complete · one platform included in Command
Your Brand Name Display on WhatsApp
₹7,140 ₹5,000 +18% GST
Wap2B charges no monthly platform fee: you pay per message from a prepaid balance. See Wap2B pricing.
Zero platform feeOne-time cost · charged on Desk to Complete · one platform included in Command
Your Brand Name Display on WhatsApp
₹7,140 ₹5,000 +18% GST
Requires Interakt's Growth plan, currently ₹2,799 + taxes a month. See Interakt pricing.
One-time cost · charged on Desk to Complete · one platform included in Command
Your Brand Name Display on WhatsApp
₹7,140 ₹5,000 +18% GST
Requires AiSensy's Basic plan, currently ₹1,500 a month, billed monthly. See AiSensy pricing.
One-time cost · charged on Desk to Complete · one platform included in Command
Your Brand Name Display on WhatsApp
₹7,140 ₹5,000 +18% GST
Easy Genie WhatsApp platform charges:
Platform: ₹1,500 + GST a month
Transactional WhatsApp: ₹0.20 + GST per message
Marketing WhatsApp: ₹1.00 + GST per message
One-time cost · charged on Desk to Complete · one platform included in Command
Why Zotaki
Grow from 10 rooms to 100+ rooms at the same per-property PMS plan price.
Give authorised staff access without buying individual user seats.
Reach and higher include Zotaki's in-house direct Booking Engine without needing OTA Connect.
Pay only when you want third-party OTA distribution and synchronisation.
Upgrade by functional needs: restaurant POS, banquet, inventory, accounting, online food sales and automation.
Online setup, staff training and standard product support in every plan.
Frequently asked questions
Yes. Channel Manager integration and connectivity are available as a separately billed add-on with all six plans, including Desk. Activation does not require upgrading to Reach.
Both cost ₹19,999/year + GST. Expand is for hotels focused on room revenue, seasonal prices, offers and guest messaging. Serve is for hotels with restaurants that need POS billing, KOT, tables and room service. Both include Reach's features.
Yes. Complete includes the revenue and guest-communication tools in Expand plus the restaurant operations in Serve, along with banquet, inventory, accounting, room/table QR ordering and additional hotel management modules.
Yes. Restaurant POS may be purchased separately for Desk or Reach. Room QR Ordering can be added for ₹5,000 + 18% GST a year once Restaurant POS is enabled. Table QR Ordering is included from Complete onwards.
No. Zotaki PMS licensing has no room slabs. You may add rooms within the same licensed physical property without increasing your PMS subscription solely due to room count.
No. Every PMS subscription covers one physical property. Each additional hotel needs its own subscription; room count within the property is unlimited.
No. Zotaki operates its own in-house direct Booking Engine. It is included from Reach and does not require a third-party Channel Manager subscription.
Zotaki does not charge a percentage commission on bookings made through its included direct Booking Engine. Payment processing fees and any external services remain extra.
Zotaki PMS licenses include unlimited rooms at one property. OTA Connect is an optional third-party connectivity service, available on every plan, with transparent room-slab charges shown separately.
For a property with 1–10 rooms, ₹3,200 + 18% GST covers three months of third-party Channel Manager connectivity, available with any Zotaki PMS plan, including Desk. Higher room bands have their corresponding quarterly rates.
Yes. Serve includes restaurant POS, KOT, table management, room service, dine-in and takeaway. Complete and Command also include QR ordering. Restaurant POS is available as a separate add-on for Desk and Reach.
Complete brings together both Expand (room revenue and guest communication) and Serve (restaurant POS), then adds banquet, QR ordering, purchases, inventory, accounts and additional integrations.
Command adds the restaurant food-ordering website module, Complete Hotel Website, online takeaway / delivery ordering to the POS, Membership & Loyalty Points, PhonePe Machine Integration, Promotion Engine and WhatsApp integration using your approved brand display name. Zomato / Swiggy integration begins in Complete. Third-party fees and WhatsApp Business display-name approval requirements may apply.
Both features begin in Reach and continue in Expand, Serve, Complete and Command. On Desk, each can be added for ₹4,000 + 18% GST a year; Desk also keeps browser-based housekeeping management.
Zomato and Swiggy integration is included in Complete and Command at no extra charge. On Desk, Reach, Expand and Serve it is available as an add-on at ₹3,000 + 18% GST a year. Third-party onboarding, activation and transaction charges may apply.
Yes. You can move to a higher plan at any time. Speak to your account contact and we will confirm the billing adjustment for the rest of your term.
Unlimited Customer Support and standard online onboarding and training are included in every PMS plan. Data migration is not included in any plan and is quoted separately, as is on-site assistance. Some external services carry their own charges.
No. All prices shown are exclusive of applicable GST.
Connectivity prices may be revised at renewal according to the published add-on terms. Zotaki PMS license pricing remains a separate line item.
The future of hotel operations
Choose your features, add OTA connectivity only when you need it, and grow on Zotaki.
