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Zotaki Integrations · Swiggy
Swiggy Integration
Swiggy orders in the same screen as your dine-in covers. Incoming orders print a KOT like any other, your menu and stock-outs stay in sync both ways, and aggregator revenue lands in the same F&B reports as everything else.
● Orders auto-imported ● Unified kitchen queue ● Availability control
Why Zotaki Swiggy Integration?
Why kitchens lose orders during the rush
During peak service, a tablet sitting on a shelf is the first thing that stops being watched. Orders get acknowledged late, preparation starts late, and the delivery partner waits — which shows up in your ratings long before it shows up in your accounts.
- Orders appear where the team is already looking
- Preparation starts as soon as the order lands
- No re-entry into the POS for reporting
- Availability changes take effect immediately
- One reconciliation at the end of the day, not three
Swiggy Integration at a glance
Automatic order intake
Swiggy orders enter the POS queue with items, notes and totals already filled in.
Station-wise KOT
Items print to the hot kitchen, the bar or the dessert station as configured.
Instant availability toggle
Turn an item off and stop receiving orders you cannot fulfil.
Menu consistency
Keep POS and aggregator menus aligned to avoid mismatched orders.
One day-end close
All channels reconcile together at the end of service.
Post-commission view
Compare Swiggy revenue against direct orders on a like-for-like basis.
Ready to get started?
See Swiggy Integration running on your own property in a 30-minute live demo.
Swiggy Integration capabilities
Swiggy orders into the POS queue
Orders arrive complete — items, variants, add-ons, customer instructions and order value — and take their place alongside dine-in and takeaway tickets.
- Complete order detail imported
- Special instructions preserved
- Accept or reject from the POS
Station routing and kitchen display
Aggregator items follow the same routing rules as everything else, so the right station gets the right ticket without a separate process.
- Configurable station routing
- KDS support with timers
- Consistent ticket format
Item availability and stop-sell
When you run out, switch the item off once. Orders stop arriving for it, which protects your fulfilment rate and your rating.
- One-tap item unavailability
- Fewer forced cancellations
- Applies without opening the merchant app
Menu and price mapping
Map your Swiggy menu to your POS items so quantities, variants and modifiers land correctly and stock consumption stays accurate.
- Item and modifier mapping
- Channel-specific pricing
- Reduced order mismatch
Recipe-linked stock consumption
Because aggregator orders are real POS orders, they consume raw material through the same recipe logic — so your food cost reflects everything you sold, not just dine-in.
- Consumption from every channel
- Accurate theoretical food cost
- Feeds material management
Unified reporting and reconciliation
One report covering dine-in, takeaway, delivery and aggregator revenue, with channel splits and a single GST output summary.
- Channel-wise revenue split
- Single day-end reconciliation
- Complete tax summary
Runs beside your existing Swiggy setup
Nothing changes in your commercial arrangement.
What you need to connect
- An active Swiggy partner account for your outlet
- Existing commission and payout terms unchanged
- Configured by the Zotaki onboarding team
- Can run alongside the Zomato integration
Why choose Zotaki Swiggy Integration?
Faster acceptance
Orders are seen immediately instead of on a tablet nobody is watching.
Accurate food cost
Aggregator sales consume stock like every other sale.
Single close
One reconciliation covers every channel.
Frequently asked questions
Does this replace the Swiggy merchant app?
No. Your listing, pricing agreement and payouts stay with Swiggy. The integration handles how orders reach your kitchen and your books.
Is it included in my plan?
It is included in Zotaki Complete (₹29,999 + GST a year) and Zotaki Command at no extra charge. On other plans it is available as an add-on at ₹3,000 + 18% GST a year. Swiggy's own onboarding, activation and transaction charges may apply.
Will my stock reduce for aggregator orders too?
Yes, when recipes are configured. Every channel consumes raw material the same way, which is what makes food-cost reporting meaningful.
Can I set different prices for Swiggy?
Yes. Channel-specific pricing is supported, which most outlets use to recover packaging and commission costs.
Have more questions?
Talk to a Zotaki specialist about your property — no obligation.
Stop watching a second tablet during the rush
Setup, online training and unlimited support are included with every plan. Data migration is quoted separately.