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Zotaki Integrations · Zomato
Zomato Integration
Zomato orders where your kitchen is already looking. Orders arrive directly into the POS and print a KOT, menu items and prices sync both ways, and turning a dish off in Zotaki turns it off on Zomato too.
● Orders auto-imported ● Single kitchen queue ● One sales report
Why Zotaki Zomato Integration?
Why a separate aggregator tablet costs you orders
Every additional screen in a kitchen is another thing to watch during the rush. Orders get acknowledged late, items get missed, and reconciling three revenue streams at midnight becomes somebody's daily chore. Bringing Zomato into the POS removes the screen and the chore.
- No separate tablet to watch during service
- Orders print to the same kitchen stations
- No manual re-entry into the POS
- One consolidated sales and tax report
- Compare aggregator margin against direct orders
Zomato Integration at a glance
Automatic order import
Zomato orders arrive in the POS queue without anyone typing them in.
Same KOT routing
Aggregator items print to the correct station like any other order.
Menu and price control
Keep your aggregator menu aligned with your POS menu.
Item availability
Mark an item out of stock and stop selling it where it is not available.
Consolidated reporting
Dine-in, takeaway and aggregator revenue in one day-end summary.
True margin comparison
See what each channel returns after commission, not before.
Ready to get started?
See Zomato Integration running on your own property in a 30-minute live demo.
Zomato Integration capabilities
Automatic order import into the POS
New Zomato orders land in the Zotaki order queue with items, quantities, notes and customer details already populated. Your team accepts the order rather than transcribing it.
- Order details mapped automatically
- Customer notes and instructions carried across
- Acceptance and rejection from the POS
One kitchen queue for every channel
Aggregator orders join dine-in and takeaway in the same queue and print to the same stations, so the kitchen works one list instead of watching three devices.
- Unified order queue
- Station-wise KOT routing
- Order timers on the kitchen display
Menu and pricing alignment
Keep the items, variants and prices you publish on Zomato consistent with your POS menu, so the bill the kitchen sees matches the order the customer placed.
- Item and variant mapping
- Channel-specific pricing supported
- Reduced mismatch between menu and POS
Item availability control
When the kitchen runs out of an item, mark it unavailable so orders stop arriving for something you cannot make — instead of cancelling and taking the rating hit.
- Out-of-stock toggling
- Fewer cancellations from unavailability
- Faster than editing the aggregator app
Consolidated sales and tax reporting
Aggregator revenue appears in the same day-end report as dine-in, with its own head, so your totals and your tax summary are complete without manual addition.
- Channel-wise revenue split
- Combined GST output summary
- Single day-end close
Channel margin analysis
Gross order value is not margin. Zotaki lets you compare what each channel returns after commission against your own direct ordering channel.
- Net revenue after commission
- Direct vs aggregator comparison
- Item-level channel performance
Your Zomato contract stays as it is
This automates the workflow, not the commercial relationship.
What you need to connect
- An active Zomato partner account for your outlet
- Your existing commission terms are unchanged
- Connection configured by the Zotaki onboarding team
- Works alongside the Swiggy integration
Why choose Zotaki Zomato Integration?
Fewer missed orders
One queue is easier to watch than three tablets.
Less typing
Nobody re-enters an order that the aggregator already sent.
Honest numbers
Post-commission reporting shows what the channel really pays.
Frequently asked questions
Do I still need my Zomato partner account?
Yes. Your commercial agreement, listing and commission remain with Zomato. The integration only automates how those orders reach your kitchen and your reports.
Is this included in the restaurant plan?
It is included in Zotaki Complete (₹29,999 + GST a year) and Zotaki Command at no extra charge. On other plans it is available as an add-on at ₹3,000 + 18% GST a year. Zomato's own onboarding, activation and transaction charges may apply.
What happens if the integration is down?
You can continue to accept orders on the Zomato merchant app as before. Orders taken that way can be entered into the POS so your reports stay complete.
Can I run Zomato and Swiggy together?
Yes. Both integrations feed the same POS queue, which is exactly the point — one screen instead of two tablets.
Have more questions?
Talk to a Zotaki specialist about your property — no obligation.
Bring your aggregator orders into one screen
Setup, online training and unlimited support are included with every plan. Data migration is quoted separately.