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For resorts, hill properties & leisure stays
Resort software built around packages, not just room nights
A resort does not sell a room; it sells a stay. Zotaki handles meal plans, activity packages, seasonal pricing and multi-outlet F&B as first-class concepts, so a three-night MAP package with a bonfire dinner bills correctly without anyone doing arithmetic on a notepad.
Features at a glance
What resorts need that city hotels do not
Meal plans & packages
EP, CP, MAP and AP plans with inclusions applied automatically to the folio.
Seasonal rate management
Peak, shoulder and off-season rates set once and applied by date.
Banquets & events
Weddings and offsites billed as events with advances, balances and covers.
Multi-outlet F&B
Restaurant, poolside and bar each with their own menu, all posting to one folio.
Direct package sales
Sell honeymoon and weekend packages on your own site, commission-free.
Spread-out housekeeping
Cottage and block-wise task lists for staff covering a large property.
The daily reality
Why resorts are harder to bill than hotels
A guest arrives on a package, upgrades one night, brings two extra guests for dinner, uses the spa, and books a bonfire. By checkout there are six things to remember and one person remembering them. Packages that compute themselves remove that risk entirely.
- Package inclusions billed twice or not at all
- Extra-person and extra-bed charges forgotten
- Activity and spa revenue never reaching the folio
- Seasonal rates applied from a printed sheet
- Banquet advances tracked in a separate register
Built around how you operate
How Zotaki fits a resort operation
Package-led selling
Define what a package includes and what it does not, so inclusions post automatically and extras are charged correctly.
Long, sprawling properties
Housekeeping and service staff update status from phones anywhere on the estate, not from a desk in the lobby.
Event revenue
Banquet and wedding business tracked with advances, function sheets and covers, separate from room revenue.
Seasonal demand
Rates, minimum stays and closed-to-arrival rules that change with the season without daily manual work.
Frequently asked questions
Can Zotaki handle meal plans like MAP and AP?
Yes. Meal plans are configured as rate plan inclusions, so breakfast, lunch or dinner post to the folio automatically and only the extras are charged separately.
How are extra persons and children handled?
Extra-adult, extra-child and extra-bed charges are configured per room type and rate plan, and apply automatically when the occupancy is entered at booking.
Can we bill a wedding separately from rooms?
Yes. Banquet and event business is billed as its own event with advances and a final settlement, while the guest rooms for the same party run on their own folios or a master folio.
Does it work across cottages spread over a large property?
Yes. Staff update room and task status from any Android phone on the property, so housekeeping does not depend on someone walking back to the lobby.
Related: Hotel software · Banquet software · Booking engine · Pricing
See how your packages would bill in Zotaki
A 30-minute live demo on your own property type. Online setup, training and unlimited support included.