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For serviced apartments & extended stay
Serviced apartment software built for long stays
Extended stay is a different business from nightly hotel stay. Zotaki handles monthly billing cycles, corporate contracts, security deposits, utility recovery and scheduled housekeeping, so a six-month corporate tenancy is billed as cleanly as a two-night stay.
Features at a glance
What extended stay demands
Monthly billing cycles
Recurring invoices on the tenancy date, not on a nightly rack rate.
Corporate contracts
Negotiated rates, credit terms and consolidated company invoicing.
Deposits & refunds
Security deposits held, adjusted and refunded with a full audit trail.
Scheduled housekeeping
Weekly or fortnightly service schedules rather than daily turnaround.
Utility recovery
Electricity, laundry and other recoverables billed to the right occupant.
Occupancy forecasting
See which units free up next month and plan sales accordingly.
The daily reality
Why nightly-stay software fails on long stay
Hotel software assumes a folio closes in a few days. A serviced apartment folio runs for months, accumulates utility recoveries, gets partially paid by a company and partially by the guest, and has a deposit sitting behind it. Forcing that into a nightly model creates monthly manual work.
- Long folios that hotel software cannot hold cleanly
- Monthly invoices assembled by hand in a spreadsheet
- Deposits tracked outside the system and forgotten
- Utility recoveries missed or estimated
- Corporate and occupant portions mixed on one bill
Built around how you operate
How Zotaki fits an extended-stay operation
Monthly cycles
Invoices raised on the tenancy anniversary with pro-rata handling for partial months.
Corporate tenants
Company profiles with contracted rates, credit limits and consolidated monthly invoicing to the city ledger.
Deposit control
Security deposits recorded, adjusted against dues and refunded with documentation rather than from memory.
Mixed inventory
Run nightly and monthly units in the same property without keeping two systems.
Frequently asked questions
Can Zotaki raise a monthly invoice automatically?
Yes. Long-stay units can be billed on a recurring cycle with pro-rata calculation for partial months, and the invoice can go to the occupant, the company or be split between them.
How are security deposits handled?
Deposits are recorded against the tenancy, held separately from revenue, adjusted against any dues at the end and refunded with a documented entry — so the balance is always visible.
Can one company hold several apartments?
Yes. A corporate account can hold multiple units with a consolidated monthly invoice and a single receivable position, while each unit still has its own occupancy record.
Can I run nightly and monthly units together?
Yes. Units can carry different rate and billing treatments in the same property, which is common where a building mixes short-stay and corporate tenancies.
Related: Hotel software · Accounting module · Multi-property · Pricing
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